CryptoTrustPay Terms of Service
Last Updated: May 1, 2025
Please read these Terms of Service (“Terms”) carefully before using the CryptoTrustPay platform (the “Service”) operated by CryptoTrustPay Ltd. (“CryptoTrustPay,” “we,” “us,” or “our”). By accessing or using www.cryptotrustpay.com (“Site”) or any related services, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old.
You must provide accurate, current, and complete information during registration.
You must comply with all KYC/AML requirements and any applicable laws in your jurisdiction.
Registration
Sign up with a valid email address or social login.
Complete identity verification (upload government-issued ID + selfie).
Security
You are responsible for maintaining the confidentiality of your password and 2FA devices.
Notify us immediately of any unauthorized access or security breach.
P2P Trading: Peer-to-peer buy/sell with escrow protection.
Spot Trading: Instant market, limit, and stop-limit orders on supported coin pairs.
Wallet Services: Deposit, custody, and withdrawal of supported cryptocurrencies and fiat currencies.
Affiliate Program: Refer users and earn commissions on trading fees.
APIs & Webhooks: Access market data and automate trading via our developer interfaces.
Trading fees range from 0.10% to 0.35% per transaction.
Deposit and withdrawal fees vary by gateway—see our Fees & Limits page.
Affiliate commissions (20–30%) are paid instantly after a referred trade completes.
All fees are displayed prior to order confirmation.
You agree not to:
Use the Service for money laundering, fraud, or any illicit activity.
Manipulate markets (wash trading, spoofing, layering).
Circumvent any limits, caps, or system restrictions.
Share or sell your account credentials or private keys.
P2P trades use escrow: funds are held until both parties confirm completion.
Spot trades settle instantly on our matching engine.
Disputes must be raised within 24 hours of trade execution.
All content, logos, designs, and software on the Site are the property of CryptoTrustPay or its licensors.
You may not reproduce, distribute, or create derivative works without our express written consent.
Your personal data is collected and processed in accordance with our [Privacy Policy].
We implement industry-standard encryption (AES-256) and security measures to protect your data.
No Financial Advice: All information is for educational purposes only and does not constitute investment advice.
No Warranty: The Service is provided “as is” and “as available.” We expressly disclaim all warranties, whether express or implied.
To the maximum extent permitted by law, CryptoTrustPay, its officers, directors, employees, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising out of or related to your use of the Service.
You agree to indemnify, defend, and hold harmless CryptoTrustPay and its affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from your breach of these Terms or your violation of any law or the rights of a third party.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or on-site notice. Continued use of the Service constitutes acceptance of the revised Terms.
We may suspend or terminate your account for violations of these Terms or for any reason, with or without notice.
Upon termination, all rights granted to you under these Terms will cease immediately.
If you have questions or concerns regarding these Terms, please contact us:
Email: support@cryptotrustpay.com
Live Chat / WhatsApp: Available 24/7 via www.cryptotrustpay.com
Thank you for choosing CryptoTrustPay—secure, transparent, and efficient crypto trading at your fingertips.